FAQS

We stock high-quality cat and dog accessories. That includes beds, collars and harnesses, feeding accessories, tidy-home solutions like car covers and litter trays, toys and comfort items. We do not sell pet food.

We ship across Australia. Delivery times depend on the item and shipping option at checkout. Typical delivery is 3-10 business days. For remote areas allow extra time. Exact times will be shown during checkout.

If an item is faulty or not as described, contact us within 14 days of delivery. We will help arrange a replacement, repair or refund depending on the case. Keep the packaging and order details handy to speed up processing.

Yes. We select products with safety and pet comfort in mind. Please read product descriptions and size guides. For pets with specific health conditions, consult your vet before using new products like harnesses or therapeutic beds.

If you need to change or cancel an order, contact us as soon as possible. Once an order is packed or shipped we may not be able to change it. Provide your order number to help us respond quickly.

Each product includes a size guide in the description. Measure your pet and compare those dimensions with the product sizing. If you are unsure, contact our support with your pet's weight and measurements and we will help you choose.

We accept major credit and debit cards, PayPal, and local payment options available at checkout. All payments are processed securely.

Some items include manufacturer warranties. If a product is faulty or arrives damaged, contact us and we will assist with a refund or replacement under our returns policy.

Yes. For bulk or wholesale enquiries please email us at Hello@puddinznwoofaz.store with details and we will follow up with pricing and lead times.

Contact us at Hello@puddinznwoofaz.store or use the contact form on our site. Please include your order number if your question is about an order.